One number, published
Thinkercall charges one flat hourly rate per agent, $12.00 per agent hour as standard. There is no commission and no per-lead fee, and nothing to pay for recruiting, training, scripting or reporting. Two things are separate and are agreed before you start: the dialer, which we set up and run and bill on at cost, and your own rate, which depends on the English level your campaign needs.
| Commitment | Agent hours | Rate |
|---|---|---|
| StandardOne dedicated agent on your campaign, on the schedule you set. There is no minimum block of hours to buy first. | Any schedule | $12 / agent hour |
The standard rate is $12.00 per agent hour. What your campaign pays depends on the English level it needs — a US-facing sales floor and a list-cleaning shift are not the same hire — so the rate for your account is agreed with the team on the scoping call and confirmed in writing before anyone dials.
What one full-time agent actually costs
$12 per hour × 40 hours a week × 4 weeks = $1,920 a month in agent hours for one dedicated full-time agent. The dialer is billed separately at cost; nothing else is.
The hours on the invoice are the hours in the dashboard
You are billed for agent hours worked, and those hours are the ones counting up in your own dashboard while the shift runs. Nothing is reconciled after the fact.
Agent hours
24.0
billable this week
Calls this week
Mon–SunBillable agent hours, as the client dashboard shows them.
Included at no extra cost#
- Agent recruiting, training, and replacement
- Script development and revision
- Weekly reporting and the live client dashboard
- Campaign setup and onboarding
Not included#
- The dialer, phone lines and call routingWe set it up, run it, and bill it on to you at what it costs us — it is a line on your invoice, separate from agent hours, not part of the hourly rate. The figure is confirmed on the scoping call before you commit to anything.
- Lead lists and dataYou provide the list, or we can advise on where to buy one. We do not mark up data.
- Your CRM or calendar softwareWe work inside the tools you already pay for.
Terms#
There is no minimum block of hours and no annual contract. The engagement runs month to month, with two weeks written notice on either side to stop or change the schedule. Invoices are issued every two weeks in arrears and are due within seven days; the dialer is billed on the same invoice as a separate line.
A quote that only appears after a call is a quote set by what you look like you can pay
Publishing one number means the rate you see is the rate everyone sees, and the conversation can be about whether outbound calling will work for you rather than about what it costs.
Questions we get asked
What does Thinkercall do?
Thinkercall provides US businesses with dedicated outbound sales agents. The agents make cold calls, set appointments, and qualify leads on your behalf, working your script and your list, billed at a flat hourly rate per agent.
What hours do your agents work?
Your business hours, in your time zone. You pick the window — Eastern, Central, Mountain or Pacific — and the agent shift is set to match it, so your prospects are called when they are actually at their desks.
How much does an outsourced sales agent cost?
The standard rate is $12.00 per agent hour, which is $1,920 a month for one full-time agent at 40 hours a week. What your campaign pays depends on the English level it needs, so the rate for your account is agreed on the scoping call and confirmed in writing before anyone dials. The dialer is billed separately at cost; agent hours are the only thing charged at the hourly rate.
Do you charge commission or per lead?
Almost. Thinkercall charges for agent hours worked — no commission, no per-lead fee, and no charge for setup, training, scripting or reporting. The one separate line is the dialer: we set it up and run it, and bill it on to you at what it costs us. Both numbers are agreed before you start, so your cost is predictable before the month is.
How long does it take to get started?
Five business days from a signed agreement to the first live call in the normal case: two to three days to write the script and agree in writing what counts as a qualified lead, then a day to load the list, brief the agent, and set the shift to your time zone.
What are the contract terms?
There is no minimum block of hours and no annual contract. The engagement runs month to month with two weeks written notice on either side, invoiced every two weeks in arrears and due within seven days. There is no early-termination fee.
Can I hear the calls and see what the agents are doing?
Yes. Every call is logged with its duration and outcome, and you get a dashboard covering your own campaign showing calls made, appointments booked, and the agent hours you are being billed for. Recordings stay in the dialer platform and are available on request.
What English level do your agents have?
We hire for fluent, confident spoken English and test it in a live interview and a recorded mock call rather than on a certificate. A US prospect hears clear, lightly accented English — we do not claim an American accent, and we would rather you judged it yourself: ask to hear the agent proposed for your campaign before they start and we will send you a recording.
Which CRM and dialer do you use?
Agents dial through CalvyxDial, our own dialer, so call logs, outcomes, and billable hours all come out of one system rather than being reconciled between three. Results go into the CRM you already use: tell us which one on the scoping call and we will confirm whether the agents work in it directly or hand results across in a format you import. Appointments are booked into your own calendar.
What happens to my lead list when we stop working together?
Your list and the call data belong to you. On request we return it in a standard format and delete our copy. We never reuse a client list for another client.