One number, published
Thinkercall charges one flat hourly rate per agent. There is no commission, no per-lead fee, and no charge for setup, training, or the dialer — you pay for the hours your agent works and nothing else.
| Commitment | Agent hours | Rate |
|---|---|---|
| PilotOne agent, part time. Enough volume to see whether the offer works before committing. | 20 hours / week | $16 / agent hour |
| StandardOne full-time dedicated agent on your campaign. | 40 hours / week | $14 / agent hour |
| TeamThree or more agents, with a coordinator on the floor managing the campaign. | 120+ hours / week | $12 / agent hour |
What one full-time agent actually costs
$14 per hour × 40 hours a week × 4 weeks = $2,240 a month for one dedicated full-time agent, everything included.
The hours on the invoice are the hours in the dashboard
You are billed for agent hours worked, and those hours are the ones counting up in your own dashboard while the shift runs. Nothing is reconciled after the fact.
Agent hours
24.0
billable this week
Calls this week
Mon–SunBillable agent hours, as the client dashboard shows them.
Included at no extra cost#
- Agent recruiting, training, and replacement
- Dialer, phone lines, and call routing
- Script development and revision
- Weekly reporting and the live client dashboard
- Campaign setup and onboarding
Not included#
- Lead lists and dataYou provide the list, or we can advise on where to buy one. We do not mark up data.
- Your CRM or calendar softwareWe work inside the tools you already pay for.
Terms#
You start with a 40 agent-hour pilot block. After that the engagement runs month to month with two weeks written notice on either side to stop or change the schedule. Invoices are issued every two weeks in arrears and are due within seven days.
A quote that only appears after a call is a quote set by what you look like you can pay
Publishing one number means the rate you see is the rate everyone sees, and the conversation can be about whether outbound calling will work for you rather than about what it costs.
Questions we get asked
What does Thinkercall do?
Thinkercall provides US businesses with dedicated outbound sales agents. The agents make cold calls, set appointments, and qualify leads on your behalf, working your script and your list, billed at a flat hourly rate per agent.
What hours do your agents work?
Your business hours, in your time zone. You pick the window — Eastern, Central, Mountain or Pacific — and the agent shift is set to match it, so your prospects are called when they are actually at their desks.
How much does an outsourced sales agent cost?
Thinkercall charges $14 per agent hour for a full-time agent at 40 hours a week, which is $2,240 a month with everything included. A 20-hour-a-week pilot is $16 an hour, and the rate falls to $12 an hour once you commit 120 agent hours a week or more.
Do you charge commission or per lead?
No. Thinkercall charges only for agent hours worked. There is no commission, no per-lead fee, and no charge for setup, training, scripting, or the dialer, so your cost is predictable before the month starts.
How long does it take to get started?
Five business days from a signed agreement to the first live call in the normal case: two to three days to write the script and agree in writing what counts as a qualified lead, then a day to load the list, brief the agent, and set the shift to your time zone.
What are the contract terms?
You start with a 40 agent-hour pilot block, which is the minimum commitment. After that the engagement runs month to month with two weeks written notice on either side, invoiced every two weeks in arrears and due within seven days. There is no annual contract and no early-termination fee.
Can I hear the calls and see what the agents are doing?
Yes. Every call is logged with its duration and outcome, and you get a dashboard covering your own campaign showing calls made, appointments booked, and the agent hours you are being billed for. Recordings stay in the dialer platform and are available on request.
What English level do your agents have?
We hire for fluent, confident spoken English and test it in a live interview and a recorded mock call rather than on a certificate. A US prospect hears clear, lightly accented English — we do not claim an American accent, and we would rather you judged it yourself: ask to hear the agent proposed for your campaign before they start and we will send you a recording.
Which CRM and dialer do you use?
Agents dial through CalvyxDial, our own dialer, so call logs, outcomes, and billable hours all come out of one system rather than being reconciled between three. Results go into the CRM you already use: tell us which one on the scoping call and we will confirm whether the agents work in it directly or hand results across in a format you import. Appointments are booked into your own calendar.
What happens to my lead list when we stop working together?
Your list and the call data belong to you. On request we return it in a standard format and delete our copy. We never reuse a client list for another client.